Shipping
An email with your Tracking Reference Number will be sent to notify you once your order has been shipped:
- All local parcels can be tracked here.
- All overseas parcels can be tracked: Ninjavan (for Malaysia), DHL (Rest of the World).
- Please note that free deliveries entitlement are based on the final amount payable i.e. after deduction of vouchers, discounts and store credits.
-Our courier rates do not include import tax and we regret to inform that import tax will be borne by the customer.
Local Shipping
Free shipping within Singapore is available for orders above SGD80. If your order is under SGD80, there is a shipping charge of SGD4 for each order. Your parcel will arrive within 5-7 business days from the date of order placed.
If you require expedited shipping, there will be charge of SGD18 for each order. Your parcel will arrive within 1-2 business days from date of order placed.
This does not applied to pre-order items. However, during the peak period, we may take longer than expected. We really appreciate your understanding with us of this. Do feel free to drop us a note if you need the item for any special occasions so we can prepare them accordingly.
Self Collection
You may choose to self collect your parcel from our studio between Tuesdays to Fridays, 12pm to 6pm.
However, kindly leave us a note upon checking out with your preference for self collection and the team will be in touch with you to make arrangements. All self collections will require a 48 hour processing time upon checking out.
Malaysia Shipping
Free shipping within Malaysia is available for orders above SGD200. If your order is under SGD200, there is a shipping charge of SGD8 for each order. Your parcel will arrive within 6-8 business days from the date of order placed.
If you require expedited shipping, there will be charge of SGD20 for each order. Your parcel will arrive within 1-3 business days from date of order placed.
This does not applied to pre-order items. However, during the peak period, we may take longer than expected. We really appreciate your understanding with us of this. Do feel free to drop us a note if you need the item for any special occasions so we can prepare them accordingly.
Vietnam Shipping
Domestic shipping will be shipped via GiaoHangTietKiem.
For customers in HCM/ Vietnam, please contact us via Instagram Direct Messenger/ Facebook Messenger to find out more details about your rate.
Thailand & Hong Kong Shipping
Free shipping within these mentioned locations is available for orders above SGD350. If your order is under SGD350, there is a shipping charge of SGD25 for each order.
Your parcel will arrive within 8-12 business days from the date of order placed. This is not applied to pre-order items.
Taiwan, Philippines & Indonesia Shipping
Free shipping within these mentioned locations is available for orders above SGD500. If your order is under SGD500, there is a shipping charge of SGD35 for each order.
Your parcel will arrive within 8-12 business days from the date of order placed. This is not applied to pre-order items.
Australia, New Zealand, Japan, Korea Shipping
Free shipping within these mentioned locations is available for orders above SGD500. If your order is under SGD500, there is a shipping charge of SGD50 for each order.
Your parcel will arrive within 8-14 business days from the date of order placed. This is not applied to pre-order items.
Europe, United States & Canada Shipping
Free shipping within these mentioned locations is available for orders above SGD500. If your order is under SGD500, there is a shipping charge of SGD60 for each order.
Your parcel will arrive within 8-14 business days from the date of order placed. This is not applied to pre-order items.
Rest of the world's Shipping
There is a shipping charge of SGD80 for each order for the rest of the countries.
Your parcel will arrive within 14-20 business days from the date of order placed. This is not applied to pre-order items.
International customers are responsible for any custom duties. For more details on customs duties, please check with your local customs office.
