Shipping

An email with your Tracking Reference Number will be sent to notify you once your order has been shipped:

- All local parcels can be tracked here. 

- All overseas parcels can be tracked: QExpress (for Malaysia), SingPost, Aramex.

- Please note that free deliveries entitlement are based on the final amount payable i.e. after deduction of vouchers, discounts and store credits.

-Our courier rates do not include import tax and we regret to inform that import tax will be borne by the customer. 

 

Local Shipping

Free shipping within Singapore is available for orders above SGD80. If your order is under SGD80, there is a shipping charge of SGD4 for each order. 

Your parcel will arrive within 5-7 business days from the date of order placed. This is not applied to pre-order items. However, during the peak period, we will take longer than expected. We really appreciate your understanding with us of this. Do feel free to drop us a note if you need the item for any special occasions so we can prepare them accordingly. 

 

Malaysia Shipping

Free shipping within Malaysia is available for orders above SGD200. If your order is under SGD200, there is a shipping charge of SGD8 for each order. 

Your parcel will arrive within 8-10 business days from the date of order placed. This is not applied to pre-order items. 

 

Vietnam Shipping

Domestic shipping will be shipped via GiaoHangTietKiem.

For customers in HCM/ Vietnam, please contact us via Instagram Direct Messenger/ Facebook Messenger to find out more details about your rate. 

 

Thailand, Hong Kong & Taiwan Shipping 

Free shipping within these mentioned locations is available for orders above SGD350. If your order is under SGD350, there is a shipping charge of SGD30 for each order. 

If the shipping charge is lower than the mentioned amount, we will refund you the remaining balance, together with the shipping invoice. 

Your parcel will arrive within 10-15 business days from the date of order placed. This is not applied to pre-order items. 

 

Indonesian, Philippines, Korea, Japan, Brunei Shipping

Free shipping within these mentioned locations is available for orders above SGD350. If your order is under SGD350, there is a shipping charge of SGD50 for each order. 

If the shipping charge is lower than the mentioned amount, we will refund you the remaining balance, together with the shipping invoice. 

Your parcel will arrive within 10-15 business days from the date of order placed. This is not applied to pre-order items. 

 

Rest of the world's Shipping

There is a shipping charge of SGD80 for each order for the rest of the countries.

If the shipping charge is lower than the mentioned amount, we will refund you the remaining balance, together with the shipping invoice. 

Your parcel will arrive within 15-20 business days from the date of order placed. This is not applied to pre-order items. 

 

International customers are responsible for any custom duties. For more details on customs duties, please check with your local customs office.